Frequently asked questions



What do you do?

In three words or less... HIFY serves youth. We work with youth and their service providers to improve the health and well-being of all young people. To find out in more detail about how we accomplish that, start at our homepage.

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How can I reach you and can I drop in?

Our phone number is 415-274-1970, and you'll get the voicemail, but don't worry. If you don't know the extension of the person you want, you can listen to a list of who's here or leave a message in our general voicemail box and someone will get back to you soon. We're open roughly from 9-5 Monday-Friday, and you're welcome to stop by, but do keep in mind that if we don't know you're coming, we might not be able to give you all the time you need. We do have copies of our publications here, though, so feel free to come on by.

View all our contact information

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How can I get a training registration, workshop request, inservice request, or publications order form?

You can call us and leave a message to have one sent to you, or you can download one from this website. You will find our workshop request forms on the Youth Workshops page, and our training registration and request forms as well as inservice request forms on our trainings page. Our publications order forms are available on our HIFY publications page.

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How much do your trainings, workshops, publications cost?  

If you are a youth 18 or under, our workshops, inservices, retreats and publications are free to you. If you are an adult or a provider, our trainings, inservices, and publications aren't exactly free, but they're low-cost and based on a sliding scale. See their descriptions for more information.

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Can I contact you for resources?

Sure. Who you should talk to depends on what information you need, but you can start by e-mailing or calling us. We'll try to get your questions answered quickly. And don't forget that our publications for young people and service providers are packed with youth-friendly resources and referrals.

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Do you table at events?

You bet! Because we can't possibly meet every request, we prioritize events that have a youth audience and match our health and wellness focus. Just e-mail us at with your information and we'll try to match it up with our schedule.  

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How do I access your services?

First, go the page for whatever service you're looking for, whether it's our publications, digital media, youth workshops, retreats, or provider trainings. You'll find all the details you need to take advantage of HIFY's programs. If you still have questions, pick up the phone and ask us!

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How do I make a donation and what's your Tax ID number?

You can make a donation online, via mail or by calling our Executive Director at 415-274-1970 x21. HIFY is a 501(c)(3) nonprofit organization and our Tax ID number is 94-3162876.

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Who is on your staff and board?

We have lists on this website of both our staff and board. We have even provided the e-mail addresses and extensions of staff members, so you can reach that person directly. If you want to reach a board member, contact the Executive Director at 415-274-1970 x21.

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Do you need volunteers? Can I set up an internship? Do you have any job openings?

HIFY sometimes needs volunteers and has a few openings a year for interns, usually fulfilling a requirement for high school, college or an employment training program. Information about current internships and volunteer opportuities can be found in our Employment page.

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Contact Information

1540 Market Street, Suite 300
San Francisco, CA94102
Phone: 1(415) 274 1970
Fax: 1(415) 274 1976